The Human Resources & Administration Department supports the functions of all the other departments in the Bank. It is divided into three divisions namely, Human Resources, Learning & Institutional Development and Facilities.
This department consists of three sections, namely, Recruitment and Selection, Staff Benefits, Industrial Relations and Employee Assistant Programme (EAP). The generic functions of the HR department are recruitment of new employees, selection, placement and remuneration.
Learning & OD unit takes a development view that seeks for the betterment of both individuals and the Bank, creating win-win solutions.
The Division improves the necessary skills and knowledge that will enable staff members to continually improve their functions on their own. It plays a major role in the coordination, monitoring and implementation of the Bank’s strategic initiatives, performance management system, salary review and skills audit projects. The division also coordinates staff training interventions which add value to the skills inventory. The division also organises various general management development courses and coordinates general training interventions which cut across all the Bank departments.
This division administers and rehabilitates all Bank premises including office buildings, residences, Bank flats, yards and gardens, as well as the assets therein. It manages and supervises new capital projects and renovations. The office also manages access control and parking. The office further facilitates provision of communication tools such as telephones, faxes and cellphones. The management of the CBS transport fleet, staff canteen and also tea and messenger services falls within the function of the office.