Central Bank of Swaziland

HUMAN RESOURCES & ADMINISTRATION DEPARTMENT

The Human Resources & Administration Department supports the functions of all the other departments in the Bank. It is divided into three divisions namely, Human Resources, Learning & Institutional Development and Facilities.

DIVISIONS

  1. HUMAN RESOURCES & ADMINISTRATION
  2. LEARNING AND ORGANISATIONAL DEVELOPMENT (Learning & OD)
  3. FACILITIES

  1. HUMAN RESOURCES & ADMINISTRATION

    This department consists of three sections, namely, Recruitment and Selection, Staff Benefits, Industrial Relations and Employee Assistant Programme (EAP). The generic functions of the HR department are recruitment of new employees, selection, placement and remuneration.

    FUNCTIONS

    • The recruitment and selection unit is responsible for the staffing needs of the bank.
    • The Staff Benefits unit is responsible for all employee welfare related matters including the administration of pension, administration of medical aid scheme, administration of group life insurances, supervision of the sports club, administration of rural housing scheme and organising staff events such as the Christmas Party, Family Day and the management of staff leave.
    • The Employee Assistant Programme (EAP) assistance to staff is available for 24 hours. Staff is able to access EAP services, which include but are not limited to counselling, treatment for minor illnesses and injuries, information on matters of wellness and health, and nutritional supplements to mention a few. The EAP coordinator may also assist with contact details of other professional service providers such as reputable medical practitioners and specialists, nutritionists, dentists, counselors, as well as financial advisors.
  2. LEARNING AND ORGANISATIONAL DEVELOPMENT (Learning & OD)

    Learning & OD unit takes a development view that seeks for the betterment of both individuals and the Bank, creating win-win solutions.

    The Division improves the necessary skills and knowledge that will enable staff members to continually improve their functions on their own. It plays a major role in the coordination, monitoring and implementation of the Bank’s strategic initiatives, performance management system, salary review and skills audit projects. The division also coordinates staff training interventions which add value to the skills inventory. The division also organises various general management development courses and coordinates general training interventions which cut across all the Bank departments.

  3. FACILITIES

    This division administers and rehabilitates all Bank premises including office buildings, residences, Bank flats, yards and gardens, as well as the assets therein. It manages and supervises new capital projects and renovations. The office also manages access control and parking. The office further facilitates provision of communication tools such as telephones, faxes and cellphones. The management of the CBS transport fleet, staff canteen and also tea and messenger services falls within the function of the office.