Systems Support Officer

Applications from suitably qualified individuals are invited to fill the vacancy of Systems Support Officer in the IT department. This position requires a mature individual with a passion for IT and the ability to work under pressure.

CORE JOB RESPONSIBILITIES

•    Management of a user support desk
•    Providing on-call assistance to non-technical users on software problems.
•    Conducting investigations and research on the best use of packages and making recommendations for the efficient utilization of those packages at the bank.
•    Training to users on the common business applications and specialized systems.
•    Customize applications to suite user needs.
•    Install software on computers
•    Participating in the implementation and maintenance of business systems.
•    Participate in systems projects


QUALIFICATIONS AND EXPERIENCE
-    Diploma in Computer Science or Information Systems.
-    At least 3 years experience in a similar position.
-    Solid experience on Microsoft Office products and operating systems.
-    Basic knowledge of relational databases (preferably Jbase & SQL Server).
-    Experience with Financial & Banking systems.
-    Good knowledge of Unix and Windows2000/2003 Server.
-    At least three years experience with databases administration & systems maintenance.
-    Excellent interpersonal skills.
-    Software troubleshooting skills.

REMUNERATION
The Bank offers a very attractive remuneration package.

DEADLINE
Applications with detailed CV and certified copies of academic qualifications should be submitted to the Human Resources Manager before close of business on 22nd June 2011.