Slide Welcome to the
CBE
Academy
Credit
Guarantees
CENTRAL BANK OF ESWATINI
Research
and Statistics
Latest
Updates
 Download the official Central Bank of Eswatini App today to explore the Kingdom of Eswatini banknotes. Read More TALK TO US We foster price and financial stability that is conducive to the economic development of Eswatini. Our business hours are from 8:00am to 4:45pm, Monday to Friday. Our banking hall opens from 08:30am to 3:30pm, Monday to Thursday and 08:30am to 2:00pm on Fridays. To talk to us, simply click on the chat icon at the bottom of each page. Our business hours are from 8:00am to 4:45pm, Monday to Friday. Our banking hall opens from 08:30am to 3:30pm, Monday to Thursday and 08:30am to 2:00pm on Fridays. Read More LILANGENI APP

Exchange rates

USD QUOTATIONS
SZL QUOTATIONS

Core functions

Monetary Policy

Formulating and implementing sound monetary policy to achieve financial stability.

Research & Statistics

Conducting research on monetary, financial and economic matters to support monetary policy formulation.

Financial Regulation

Regulating and supervising the banking sector to the end of achieving a sound and efficient financial system.

Currency

Issuing and redeeming currency (notes & coins), which is legal tender in Eswatini.

Financial Markets

Holding and managing foreign exchange reserves of the country. The Banks also facilitates the development of domestic financial markets.

National Payment Systems

Facilitating the development and operation of an efficient national payment system.

3.75
Bank rate (%)
November 2021
7.25
Prime rate (%)
November 2021
3.30
Inflation (%)
October 2021

Documents

Annual Reports
Monetary Policy
Statements
Research Bulletin
Financical Reports
Eswatini CBDC
Diagnostic Study
Economic Review
Report
Governor's Monetary
Statement
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Latest Magazine

Fintech

Slide CBE Fintech Sandbox The Fintech regulatory sandbox allows for the live testing of innovative financial products, services and business models in a controlled environment, under the supervision of the relevant regulators. READ MORE Slide Eswatini Innovation Hackathon The Eswatini innovation hackathon fosters data-driven solutions and improve efficiency of and access to financial services in Eswatini. READ MORE Slide CBE Fintech Challenge The CBE Fintech challenge incentivizes the adoption of emerging technologies and encourages collaboration between regulators, incubators and fintech's to modernize the financial industry in Eswatini. READ MORE Slide Global Financial Innovation Network (GFIN) The GFIN is a network of 28 organisations committed to supporting financial innovation in the interests of consumers. It seeks to provide a more efficient way for innovative firms to interact with regulators. READ MORE Slide GFIN one year on report The Global innovation network (GFIN) created to provide a more efficient way for innovative firms to interact with regulators, helping them navigate between countries as the look to scale and test new ideas. READ MORE Slide CBDC Diagnostic Study In 2019, the Central Bank of Eswatini in collaboration with Cenfri conducted the first phase of a four-phase diagnostic study to investigate possible use cases for the implementation of central bank digital currency in Eswatini. READ MORE Slide Eswatini Fintech Working Group Five partners, including the Central Bank of Eswatini, have established a fintech working group to actively advance financial innovation in Eswatini.
READ MORE

Slide
Have you made a formal complaint with your bank and exhausted all available redress options? Has your complaint been resolved? Still unhappy? No need to worry!
 Read More ARE YOU UNHAPPY WITH THE SERVICE OR
PRODUCT OFFERED BY YOUR BANK? is here for you. Read More Slide
We investigate and resolve your dispute through a fair and effective process - free of charge!

Read More WHAT WE CAN DO FOR YOU Read More Slide
Register a complaint directly to the complaint redress department in your bank. If the complaint remains unresolved, you can then send your complaint by email: ombudsman@centralbank.org.sz, or post your letter (written in English or Siswati) to: P. O. Box 546 Mbabane, or have it hand delivered to the Central Bank of Eswatini, Mbabane. You can also call us at 2408 2274.


HOW TO LODGE A COMPLAINT Read More Read More Slide
We assist anyone with an unresolved complaint with their bank; be it individuals, small businesses, associations, cooperatives. We consider most types of bank related complaints. We do not give advice about banking-related matters. We do not investigate matters which are pending in other legal forums (e.g. Court) there may be exceptions. WHAT YOU SHOULD KNOW Read More Read More Slide
You need to tell us the product or service you are complaining about, what you think the bank has done wrong and how this has affected you. You also need to provide any relevant documentation and what you want your bank or Ombudsman office to do about it. WHAT YOU NEED TO TELL US Read More Read More phone +268 2408 2274 CENTRAL BANK OF ESWATINI OMBUDSMAN email ombudsman@centralbank.org.sz
 
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