Central Bank – Umntsholi wemaswati

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CENTRAL BANK OF ESWATINI

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Download the official Central Bank of Eswatini App today to explore the Kingdom of Eswatini banknotes.

ANNUAL INTEGRATED
REPORT 2021 / 22

We foster price and financial stability that is conducive to the economic development of Eswatini.

The Central Bank of Eswatini (the CBE or the Bank) is pleased to present its Annual Integrated Report (Report) for the year ended 31 March 2022.

LILANGENI APP

Exchange rates

Stock	Price	Change %	Last Updated
USD/ZAR ZAR=X	E18.75	1.10%	10 mins ago
GBP/ZAR GBPZAR=X	E23.57	1.03%	11 mins ago
CAD/ZAR CADZAR=X	E13.80	1.12%	13 mins ago
EUR/ZAR EURZAR=X	E20.20	0.99%	10 mins ago
CHF/ZAR CHFZAR=X	E21.38	1.36%	7 mins ago
JPY/ZAR JPYZAR=X	E0.1293	0.43%	13 mins ago

Exchange rates are published as indications only.

Core functions

Monetary Policy

Formulating and implementing sound monetary policy to achieve financial stability.

Research & Statistics

Conducting research on monetary, financial and economic matters to support monetary policy formulation.

Financial Regulation

Regulating and supervising the banking sector to the end of achieving a sound and efficient financial system.

Currency

Issuing and redeeming currency (notes & coins), which is legal tender in Eswatini.

Financial Markets

Holding and managing foreign exchange reserves of the country. The Bank also facilitates the development of domestic financial markets.

National Payment Systems

Facilitating the development and operation of an efficient national payment system.

7.50

Bank rate (%)

November 2023

11.0

Prime rate (%)

November 2023

5.0

Inflation (%)

October 2023

Documents

Eswatini CBDC
Diagnostic Study

Governor's Monetary
Policy Statement

Economic Review
Reports

Annual Integrated Report

Fintech

Central Bank Digital Currency

A central bank digital currency (CBDC) is a form of central bank issued money that exists only in digital form. A CBDC is fully backed by the central bank similar to other forms of central bank money such as cash.

CBE Fintech Sandbox

The Fintech regulatory sandbox allows for the live testing of innovative financial products, services and business models in a controlled environment, under the supervision of the relevant regulators.

Eswatini Innovation Hackathon

The Eswatini innovation hackathon fosters data-driven solutions and improve efficiency of and access to financial services in Eswatini.

CBE Fintech Challenge

The CBE Fintech challenge incentivizes the adoption of emerging technologies and encourages collaboration between regulators, incubators and fintech's to modernize the financial industry in Eswatini.

Global Financial Innovation Network (GFIN)

The GFIN is a network of 28 organisations committed to supporting financial innovation in the interests of consumers. It seeks to provide a more efficient way for innovative firms to interact with regulators.

GFIN one year on report

The Global innovation network (GFIN) created to provide a more efficient way for innovative firms to interact with regulators, helping them navigate between countries as the look to scale and test new ideas.

Eswatini Fintech Landscape Report

This report is a result of a collaborative effort between the Central Bank of Eswatini (CBE), the Eswatini FinTech Working Group (EFWG), the Alliance for Financial
Inclusion (AFI), and Olayinka David-West Consulting.

Have you made a formal complaint with your bank and exhausted all available redress options? Has your complaint been resolved? Still unhappy? No need to worry!

ARE YOU UNHAPPY WITH THE SERVICE OR
PRODUCT OFFERED BY YOUR BANK?

is here for you.

We investigate and resolve your dispute through a fair and effective process - free of charge!

WHAT WE CAN DO FOR YOU

Register a complaint directly to the complaint redress department in your bank. If the complaint remains unresolved, you can then send your complaint by email: ombudsman@centralbank.org.sz, or post your letter (written in English or Siswati) to: P. O. Box 546 Mbabane, or have it hand delivered to the Central Bank of Eswatini, Mbabane. You can also call us at 2408 2274.

HOW TO LODGE A COMPLAINT